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Feature/average response time #748

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Feature/average response time #748

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19 changes: 18 additions & 1 deletion chats/apps/api/v1/dashboard/service.py
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Original file line number Diff line number Diff line change
@@ -1,5 +1,7 @@
from typing import List

from django.db.models import Avg

from chats.apps.api.utils import create_room_dto
from chats.apps.api.v1.dashboard.interfaces import CacheRepository, RoomsDataRepository
from chats.apps.api.v1.dashboard.serializers import (
Expand Down Expand Up @@ -285,11 +287,26 @@ def get_time_metrics(self, filters: Filters, project):
int(max(conversation_durations)) if conversation_durations else 0
)

return {
result = {
"avg_waiting_time": avg_waiting_time,
"max_waiting_time": max_waiting_time,
"avg_first_response_time": avg_first_response_time,
"max_first_response_time": max_first_response_time,
"avg_conversation_duration": avg_conversation_duration,
"max_conversation_duration": max_conversation_duration,
}

if filters.start_date and filters.end_date:
closed_rooms_filter = rooms_filter & Q(is_active=False)

avg_message_response_time = (
Room.objects.filter(closed_rooms_filter)
.filter(metric__isnull=False, metric__message_response_time__gt=0)
.aggregate(avg=Avg("metric__message_response_time"))["avg"]
)

result["avg_message_response_time"] = (
int(avg_message_response_time) if avg_message_response_time else 0
)

return result