UnitedAirlines_FNB

Analysed and Enhanced F&B Services at United Airlines | Machine Learning, Python and SQL

Performed root cause analysis to identify key drivers of F&B satisfaction score.

Utilised survey comments to gain insights into the major themes related to F&B that customers are complaining about. Provided actionable recommendations.

Presentation Link: https://drive.google.com/file/d/1Ag1hkZlswhJ6UgLzp3f487nND8h09rEB/view?usp=drive_link

Achieved a rank of 3 / 668 participants in the SKYHACK Hackathon conducted by United Airlines.
SKYHACK Hackathon: https://skyhack.hackerearth.com/#overview/
Certificate of Achievement: https://drive.google.com/file/d/1G_ZAZd8ZDvIU2O9horaYrNLHp8PO-7g_/view?usp=drive_link