SMDR Logger

Created for Avaya phone systems, however it should work on most systems. The purpose is to only dispatch/send the call information once the call is terminated. This means one ActivePhoneCall will contain every SMDRRecord from call start to end (including transfers).

https://documentation.avaya.com/bundle/AdministeringAvayaIPOfficePlatformManagerR11_1/page/SMDR_Fields.html

Webhook Data

{
  "call_id": "1163546",
  "start": "2025/02/21 11:01:18",
  "caller": {
    "dialled": "01515551234",
    "caller": "[email protected]",
    "party_2_device": "T9100",
    "party_2_name": "Line 100.1"
  },
  "records": [
    {
      "duration": 37,
      "ring": 0,
      "direction": "I",
      "called": "706",
      "account": "",
      "is_internal": false,
      "continued": true,
      "party_1_device": "V9512",
      "party_1_name": "VM Channel 12",
      "hold_time": 0,
      "park_time": 0
    },
    {
      "duration": 826,
      "ring": 1,
      "direction": "I",
      "called": "700",
      "account": "",
      "is_internal": false,
      "continued": false,
      "party_1_device": "E627",
      "party_1_name": "Employee",
      "hold_time": 5,
      "park_time": 0
    }
  ]
}

SIP Trunks will include the IP address in caller field. The caller may also be [email protected] if the caller ID was withheld.

The duration field does not include hold_time or park_time.

Environment Variables

Key	Example	Description	Required
SMDR_ADDR	192.168.1.2:8123	The Phone System SMDR port.	Yes
SMDR_WEBHOOK_URL	https://...	Target webhook URL.	Yes
SMDR_WEBHOOK_KEY	token	Sent as Authorization header for SMDR_WEBHOOK_URL.	Yes
SMDR_WEBHOOK_MAX_RETRIES	Default: 25	The max amount of retries for sending a call webhook.	No
SMDR_WEBHOOK_RETRY_DELAY	Default: 30	Amount of seconds to delay for webhook retries.	No
SMDR_SENTRY_DSN	https://[email protected]/...	A Sentry DSN to send errors to.	No
SMDR_SENTRY_CRON_URL	https://sentry.com/api/?/cron/...	A Sentry CRON HTTP URL to act as health-checks.	No
SMDR_SENTRY_CRON_INTERVAL	Default: 180	Amount of seconds interval between Sentry CRON requests.	No