Customer Support API with Cloudflare AutoRAG Integration

A Node.js-based customer support API that leverages Cloudflare's AutoRAG service to provide intelligent, context-aware responses to customer inquiries.

Features

• Cloudflare AutoRAG Integration: Connect to Cloudflare's AutoRAG service for AI-powered responses
• Conversation History: Track conversation context for more relevant answers
• In-Memory Caching: Optimize performance in serverless environments
• Cloudflare Worker Proxy: Solve cross-origin and authentication challenges
• Robust Error Handling: Fallback responses when services are unavailable

Architecture

This solution uses a three-tier architecture:

1. Frontend: Simple HTML/JS client interface
2. Serverless API: Node.js Express app deployed as Netlify function
3. Cloudflare Worker: Proxy service that connects securely to AutoRAG

Deployment

The system is deployed at:

• API Endpoint: https://customer-support-api.windsurf.build/api/customer-support
• Status Endpoint: https://customer-support-api.windsurf.build/api/status

Environment Variables

The following environment variables should be configured:

• CLOUDFLARE_ACCOUNT_ID: Your Cloudflare account ID
• CLOUDFLARE_AUTORAG_NAME: Name of your AutoRAG instance
• CLOUDFLARE_API_TOKEN: API token with access to AutoRAG

Local Development

# Install dependencies
npm install

# Run locally
npm start

Testing

# Test the AutoRAG connection
node verify-autorag.js

# Run a simple query test
node simple-test.js

License

MIT