PepperCRM is an integrated CRM system designed for PepperTech, aimed at efficiently managing clients, automating processes, and ensuring full traceability in a centralized and scalable platform.
- Business-Centric Approach: Analyzing business and user needs through surveys and interviews to define the system's scope.
- Modular Architecture: A well-structured system with API, web, database, and cache modules for optimal performance.
- Process Automation: Automated workflows to improve efficiency and reduce manual tasks.
- Data-Driven Decision Making: Real-time data analytics to enhance customer engagement and retention.
- Scalability & Security: Ensuring high scalability and data protection through secure authentication and authorization mechanisms.
- Client Management: Register, search, edit, and track customer interactions with a dynamic and intuitive UI.
- Lead Scoring: Automatic classification of potential clients into categories based on predefined criteria.
- Real-time Monitoring: Track customer activity, contact history, and engagement insights.
- Automated Workflows: Schedule follow-ups, reminders, and email notifications for improved customer relations.
- Role-Based Access Control: Define different user roles with specific permissions for secure access.
- Data Visualization: Graphical reports and dashboards for better business insights.
- React with Vite and TypeScript for a fast and maintainable user interface.
- UI/UX design tools: Figma, Lucidchart, draw.io.
- Spring Boot with JWT and Spring Security for robust authentication.
- Python for specific data processing functionalities.
- Swagger for API documentation and testing.
- MongoDB (primary storage) with MongoDB Atlas for cloud-based management.
- Redis (caching) with Redis Insight for improved performance.
- Google Drive for cloud storage and collaboration.
- Git & GitHub for version control.
- GitHub Codespaces / GitPod for cloud-based development environments.
- Notion for documentation and project management.
- Google Chat, Meet, and WhatsApp for team communication.
- #0D0D0D (Near Black) - Sophistication & Authority
- #36BFB1 (Light Turquoise) - Creativity & Serenity
- #038C73 (Deep Green) - Stability & Growth
- #02735E (Dark Green) - Reliability & Trust
- #014034 (Very Dark Green) - Strength & Depth
- #F8FDFF (Slightly Blue White) - Clarity & Freshness
