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Update purview-compliance-diagnostics.md #1937

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13 changes: 8 additions & 5 deletions Microsoft365/purview/purview/diagnostics/purview-compliance-diagnostics.md
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Expand Up @@ -55,11 +55,14 @@ The following table lists the available diagnostics on **Solutions** pages. You

**Note**: To run these diagnostics, the minimum requirement is that you're an administrator with the Organization Configuration role assigned to you.

| **Issue** | **Checks performed** | **Solutions page** |
|-|-|-|
| Email encryption isn't working as expected. Are there any issues with my licenses or settings? | Checks license availability for sensitivity labels. Also checks information protection settings for your tenant, including Information Rights Management (IRM) and transport rule settings. Validates encryption settings. | [Information Protection diagnostics](https://purview.microsoft.com/informationprotection/diagnostics) |
| A user can't find the sensitivity label they need. Does the label policy apply to them? | Checks which sensitivity labels are available to the user. Diagnostic results include information such as the label names, settings, and where the labels are available. | [Information Protection diagnostics](https://purview.microsoft.com/informationprotection/diagnostics) |
| A DLP rule isn't enforced for a particular user. Is this user included in the DLP policy? | Checks which DLP policies apply to a user. Diagnostic results include the policy names and where the policies apply. | [DLP diagnostics](https://purview.microsoft.com/datalossprevention/diagnostics) |
| **Issue** | **Checks performed** | **Commandlet Used** | **Solutions page** |
|-|-|-|-|
| Email encryption isn't working as expected. Are there any issues with my licenses or settings? | Checks license availability for sensitivity labels. Also checks information protection settings for your tenant, including Information Rights Management (IRM) and transport rule settings. Validates encryption settings. | [Test-IrmConfiguration](/powershell/module/exchangepowershell/test-irmconfiguration)| [Information Protection diagnostics](https://purview.microsoft.com/informationprotection/diagnostics) |
| A user can't find the sensitivity label they need. Does the label policy apply to them? | Checks which sensitivity labels are available to the user. Diagnostic results include information such as the label names, settings, and where the labels are available. | [Get-label](/powershell/module/exchangepowershell/get-label) <br> [Get-LabelPolicy](/powershell/module/exchangepowershell/get-labelpolicy) | [Information Protection diagnostics](https://purview.microsoft.com/informationprotection/diagnostics) |
| A DLP rule isn't enforced for a particular user. Is this user included in the DLP policy? | Checks which DLP policies apply to a user. Diagnostic results include the policy names and where the policies apply.| [Get-DlpCompliancePolicy](/powershell/module/exchangepowershell/get-dlpcompliancepolicy) <br> [Get-DlpComplianceRule](/powershell/module/exchangepowershell/get-dlpcompliancerule) | [DLP diagnostics](https://purview.microsoft.com/datalossprevention/diagnostics) |
| Endpoint DLP isn’t working as expected. Are there any issues with policy sync on the device? | Check for policy sync issues and provide recommendations on how to resolve them. |[Get-DlpCompliancePolicy](/powershell/module/exchangepowershell/get-dlpcompliancepolicy) | [DLP diagnostics](https://purview.microsoft.com/datalossprevention/diagnostics) |
| Alerts not working for a DLP rule. Are there any issues with the DLP rule configuration? | Check for alerts and identify whether there are issues with the DLP rule configuration.| [Get-DlpCompliancePolicy](/powershell/module/exchangepowershell/get-dlpcompliancepolicy) <br> [Get-DlpComplianceRule](/powershell/module/exchangepowershell/get-dlpcompliancerule) | [DLP diagnostics](https://purview.microsoft.com/datalossprevention/diagnostics) |
| Can't find an alert for an activity or an audit event ? | Check for the alert related to an activity or audit event and investigate why the alert could be missing | [Get-DlpCompliancePolicy](/powershell/module/exchangepowershell/get-dlpcompliancepolicy) <br> [Get-DlpComplianceRule](/powershell/module/exchangepowershell/get-dlpcompliancerule) | [DLP diagnostics](https://purview.microsoft.com/datalossprevention/diagnostics) |

## Diagnostics on the Help pane

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