💎 𝘛𝘖𝘗 𝘙𝘈𝘛𝘌𝘋 𝘗𝘓𝘜𝘚 | 🔥 97% 𝘑𝘖𝘉 𝘚𝘜𝘊𝘊𝘌𝘚𝘚 𝘚𝘊𝘖𝘙𝘌 | 🚀 6 𝘠𝘌𝘈𝘙𝘚 𝘖𝘍 𝘗𝘙𝘖𝘍𝘌𝘚𝘚𝘐𝘖𝘕𝘈𝘓 𝘌𝘟𝘗𝘌𝘙𝘐𝘌𝘕𝘊𝘌

I'm a Senior Technical Writer | Technical Business Analyst with over 6 years of experience creating Online User Guides, Manuals, Knowledge Bases, Technical Documentation, Software Specifications (SRS, BRD, FRD, PRD, and FSD), UML & BPMN diagrams, and API references. My expertise spans multiple domains including SaaS, ERP, CRM, EdTech, E-commerce, FinTech, Logistics, Telecommunication, Automation, Marketing, CMS, AI, and TeleMedicine.

• 📚 Online User, Help Guides, Manuals, and Knowledge Bases (.MD, .MDX, .HTML, .PDF, .DOCX).
• 🧩 API Reference & Documentation (JSON, Swagger, YAML, MD, MDX, Stoplight, Mintlify, Readme, Redocly, and APIDog).
• 🧑‍💻 Technical Specifications & Documentation (SRS, BRD, FRD, SOW, and PRD).
• 📄 Functional/Non-functional Requirements & Use Cases Specifications (Waterfall).
• 🪲 Technical Test Cases, Bug Reports, and UATs.
• 💻 System Requirements Specifications Document.
• 🌐 Standard Operating Procedures (SOPs) Documents.
• 🎯 User Stories & Acceptance Criteria (Agile), Business Roles, and Technical Specifications.
• 🏙️ UML & BPMN Diagrams (Use Case, Sequence, Entity Relationship Diagrams (ERD), Activity Diagrams, User Flow Diagrams, User Journey Mapping, User Story Mapping, Flowcharts, Mind Maps).
• 🖥️ Wireframes, UX Design, Prototype and User Flow Design.

Miro, Notion, AppFlowy, Jira, Confluence, Figma, Google Workspace, Azure DevOps, Mintlify, Mkdocs, Nextra, ReDocly, Docusaurus, Stoplight, Readme, Swagger, SharePoint, Slack, Office 365, Monday, Visio, LucidChart, Draw, and ClickUp

• My Website (⚡️)
• Upwork (Top-Rated PLUS - 97% JSS)
• LinkedIn (⚡️)

Sincerely,

Abdelrahman Ragab 💛