Improvements and fixes to ticket channel name per category

Author: ralphkb

config.yml.example

@@ -111,7 +111,7 @@ TicketCategories:
     embedTitle: "Report Ticket" # The title of the embed
     color: "#FFD700" # The color of embed in the opened ticket
     description: "Welcome {user} ({user.tag}) to your report ticket! Please be patient while a staff member responds to your report." # The description of the embed in the created ticket, right above the questions fields, use {user} for the user such as @User and {user.tag} for the name of the user without it being mentioned such as User
-    ticketName: "CATEGORY-TICKETCOUNT" Options are: CATEGORY-USERNAME (will be called category-USERNAME such as general-ralphkb), CATEGORY-TICKETCOUNT (will be called category-TICKETCOUNT such as general-12348), USERNAME-TICKETCOUNT (will be called USERNAME-TICKETCOUNT such as ralphkb-12348), USERNAME-CATEGORY (will be called USERNAME-category such as ralphkb-general), USERNAME-CATEGORY-TICKETCOUNT (will be called USERNAME-category-TICKETCOUNT such as ralphkb-general-12348), or CATEGORY-USERNAME-TICKETCOUNT (will be called category-USERNAME-TICKETCOUNT such as general-ralphkb-12348)
+    ticketName: "category-ticketcount" # Options are: category-username (will be called category-username such as general-ralphkb), category-ticketcount (will be called category-ticketcount such as general-12348), username-ticketcount (will be called username-ticketcount such as ralphkb-12348), username-category (will be called username-category such as ralphkb-general), username-category-ticketcount (will be called username-category-ticketcount such as ralphkb-general-12348), or category-username-ticketcount (will be called category-username-ticketcount such as general-ralphkb-12348)
     ticketTopic: "Ticket Creator: {user} | Ticket Type: {type}" # The topic of the ticket channel
     slowmode: "0" # The slowmode of the ticket channel in seconds, keep it 0 if you don't want a slowmode and do not use negative values
     useCodeBlocks: false # Set this to true if you want to use code blocks to display the answers of the ticket category questions
@@ -182,7 +182,7 @@ TicketCategories:
     embedTitle: "Other Ticket" # The title of the embed
     color: "#ADD8E6" # The color of embed in the opened ticket
     description: "Welcome {user} ({user.tag}) to your other ticket! Please be patient while a staff member responds to your questions." # The description of the embed in the created ticket, right above the questions fields, use {user} for the user such as @User and {user.tag} for the name of the user without it being mentioned such as User
-    ticketName: "CATEGORY-TICKETCOUNT" Options are: CATEGORY-USERNAME (will be called category-USERNAME such as general-ralphkb), CATEGORY-TICKETCOUNT (will be called category-TICKETCOUNT such as general-12348), USERNAME-TICKETCOUNT (will be called USERNAME-TICKETCOUNT such as ralphkb-12348), USERNAME-CATEGORY (will be called USERNAME-category such as ralphkb-general), USERNAME-CATEGORY-TICKETCOUNT (will be called USERNAME-category-TICKETCOUNT such as ralphkb-general-12348), or CATEGORY-USERNAME-TICKETCOUNT (will be called category-USERNAME-TICKETCOUNT such as general-ralphkb-12348)
+    ticketName: "category-username" # Options are: category-username (will be called category-username such as general-ralphkb), category-ticketcount (will be called category-ticketcount such as general-12348), username-ticketcount (will be called username-ticketcount such as ralphkb-12348), username-category (will be called username-category such as ralphkb-general), username-category-ticketcount (will be called username-category-ticketcount such as ralphkb-general-12348), or category-username-ticketcount (will be called category-username-ticketcount such as general-ralphkb-12348)
     ticketTopic: "Ticket Creator: {user} | Ticket Type: {type}" # The topic of the ticket channel
     slowmode: "0" # The slowmode of the ticket channel in seconds, keep it 0 if you don't want a slowmode and do not use negative values
     useCodeBlocks: false # Set this to true if you want to use code blocks to display the answers of the ticket category questions

events/interactionCreate.js

@@ -1635,28 +1635,29 @@ module.exports = {
             );
 
             let channelName;
-            switch (configValue) {
-              case "CATEGORY-USERNAME":
-                    channelName = `${category.name}-${USERNAME}`;
+            switch (configValue.toLowerCase()) {
+              case "category-username":
+                channelName = `${category.name}-${USERNAME}`;
                 break;
-              case "CATEGORY-TICKETCOUNT":
-                    channelName = `${category.name}-${TICKETCOUNT}`;
+              case "category-ticketcount":
+                channelName = `${category.name}-${TICKETCOUNT}`;
                 break;
-              case "USERNAME-TICKETCOUNT":
-                    channelName = `${USERNAME}-${TICKETCOUNT}`;
+              case "username-ticketcount":
+                channelName = `${USERNAME}-${TICKETCOUNT}`;
                 break;
-              case "USERNAME-CATEGORY":
-                    channelName = `${USERNAME}-${category.name}`;
+              case "username-category":
+                channelName = `${USERNAME}-${category.name}`;
                 break;
-              case "USERNAME-CATEGORY-TICKETCOUNT":
-                    channelName = `${USERNAME}-${category.name}-${TICKETCOUNT}`;
+              case "username-category-ticketcount":
+                channelName = `${USERNAME}-${category.name}-${TICKETCOUNT}`;
                 break;
-              case "CATEGORY-USERNAME-TICKETCOUNT":
-                    channelName = `${category.name}-${USERNAME}-${TICKETCOUNT}`;
+              case "category-username-ticketcount":
+                channelName = `${category.name}-${USERNAME}-${TICKETCOUNT}`;
                 break;
               default:
-                throw new Error(
-                  `Invalid category ticketName configuration value: ${configValue}`,
+                channelName = `${category.name}-${TICKETCOUNT}`;
+                console.log(
+                  `WARNING: Invalid category ticketName configuration value: ${configValue}, falling back to category-ticketcount as the value.`,
                 );
             }
             const nameEmoji = category.nameEmoji ?? "";