Confusion about recently added enterprise features documentation

[Jasper-Ben]

Hi @tjbck!

I am a bit confused about a recent change you made to the enterprise features section, specifically this line. To my understanding, SSO support is currently generally available (see: https://docs.openwebui.com/features/sso/). Are there plans to move this feature behind a paywall, or how are we to understand this change?

Thanks!

[Classic298]

I think this is just a feature list sort-of what OpenWebUI offers that is interesting to enterprises.

After all, third party integrations are also being offered for OpenWebUI even though you can already integrate them yourself.
I guess they'll provide additional help and support for SSO.
And they'll provide additional help and support for custom model/third party model integrations.

The entire enterprise plan seems tailored around providing SLAs and attractive support and maintenance which many enterprises do want

[Jasper-Ben]

Hm maybe. But to a new user who wants to evaluate the functionality of the software this is just confusing and sends mixed messages. We spent ~20 Minutes trying to figure out if this feature is behind a enterprise plan or not.

Not that we are generally unwilling to pay for enterprisey features, but we are kind of shell shocked by a recent experience we had with another software that shall not be named with a similar business model (open source + enterprise features behind paywall), where we started out with the open source features and wanted to expand to use SSO (with ~10 test seats and grow from there) and all they were willing to offer us was 100+ seats minimum for $100k+ a year.

Thus we want to avoid something similar from happening again, i.e. rolling out open-webui just to find out that a month from now this one functionality that we require is suddenly put behind a ridiculous price tag.

[Classic298]

lol tell me what was this other company