Bug: Reistration New We're sorry, but something went wrong.

[blakeusblade]

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• [ X ] I have removed personal / sensitive data from screenshots and logs
• [ X ] I have searched existing issues and discussions to ensure this is not a duplicate issue

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• I am a paying Maybe customer (hosted version)
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• [ X ] I am a self-hosted user

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If you are a self-hosted user, please complete all of the information below. Issues with incomplete information will be marked as Needs Info to help our small team prioritize bug fixes.

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---

Bug description

When attempting to navigate to the URL for the first time upon inital startup, it throw "We're sorry, but something went wrong."

logs
I, [2025-04-08T02:04:01.426806 #1] INFO -- : {message: "Started GET "/registration/new"", event: {http_request_received: {body: nil, content_length: nil, headers_json: "{"Connection":"close","Host":"maybe.mydomain.on.net","X_Real_Ip":"10.78.36.158","X_Forwarded_For":"10.78.36.158","X_Forwarded_Proto":"https","Cache_Control":"max-age=0","Sec_Ch_Ua":"\"Chromium\";v=\"134\", \"Not:A-Brand\";v=\"24\", \"Google Chrome\";v=\"134\"","Sec_Ch_Ua_Mobile":"?0","Sec_Ch_Ua_Platform":"\"Windows\"","Dnt":"1","Upgrade_Insecure_Requests":"1","User_Agent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36","Accept":"text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,/;q=0.8,application/signed-exchange;v=b3;q=0.7","Sec_Fetch_Site":"none","Sec_Fetch_Mode":"navigate","Sec_Fetch_User":"?1","Sec_Fetch_Dest":"document","Accept_Encoding":"gzip, deflate, br, zstd","Accept_Language":"en-US,en;q=0.9","Priority":"u=0, i","Version":"HTTP/1.1","X_Forwarded_Port":"443"}", host: "maybe.mydomain.on.net", method: "GET", path: "/registration/new", port: 443, query_string: "", request_id: "60a7cdd8-3975-4e4a-a758-7b3c8b93ccd5", scheme: "https", service_name: nil}}}

I, [2025-04-08T02:04:01.428238 #1] INFO -- : Processing by RegistrationsController#new as HTML
I, [2025-04-08T02:04:01.442344 #1] INFO -- : Rendered registrations/new.html.erb within layouts/auth (9.3ms)
F, [2025-04-08T02:04:01.454961 #1] FATAL -- : ActionView::Template::Error (failed to get urandom)

To Reproduce

Be as specific as possible so Maybe maintainers can quickly reproduce the bug you're experiencing.

Steps to reproduce the behavior:

Following these steps exactly using portainer
https://mariushosting.com/how-to-install-maybe-on-your-synology-nas/

Expected behavior

The registration page being displayed

Screenshots and/or recordings