[Bug]: EFA not loading results

[sernwei01]

JASP Version

0.19.3

Commit ID

No response

JASP Module

Factor

What analysis are you seeing the problem on?

EFA

What OS are you seeing the problem on?

Windows 10

Bug Description

I'm trying to run EFA for 24 items (settings are as in the image) but the results are refusing to load (I left it for like 10+ minutes and the results still failed to load).
I apologise for not being able to supply the file as my data needs to remain private and secure.

Expected Behaviour

This error started occurring about a week ago, before that the results would load in a reasonable amount of time (max 1 minute of loading)

Steps to Reproduce

I have no idea what caused this

Log (if any)

JASP 2025-07-04 16_22_42 Engine 0.log
This should be the log for the engine responsible for loading the factor

More Debug Information

-------- Application Info --------
JASP Version: JASP 0.19.3
Build Branch: 0.19.3
Build Date: Jan 3 2025 12:53:34 (Netherlands)
Last Commit: c8710df5442149527b0692cc1367ea5b3c982d04

-------- Basic Info --------
Operating System: Windows 10 Version 22H2
Product Version: 10
Kernel Type: winnt
Kernel Version: 10.0.19045
Architecture: x86_64
Install Path: C:/Program Files/WindowsApps/45842JASP.JASP_0.19.3.0_x64__wz6q9dg667qsj
Platfotm Name: windows
System Local: en_SG

-------- Extra Info --------
Current code page
Active code page: 437
Active code page: 65001

Host Name: LAPTOP-OV320A0R
OS Name: Microsoft Windows 10 Home
OS Version: 10.0.19045 N/A Build 19045
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: Tan Sern Wei
Registered Organization: N/A
Product ID: 00325-96718-80590-AAOEM
Original Install Date: 24/5/2021, 5:19:36 pm
System Boot Time: 4/7/2025, 3:48:26 pm
System Manufacturer: ASUSTeK COMPUTER INC.
System Model: ZenBook UX425IA_UM425IA
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: AMD64 Family 23 Model 96 Stepping 1 AuthenticAMD ~2000 Mhz
BIOS Version: American Megatrends Inc. UX425IA.309, 29/1/2021
Windows Directory: C:\WINDOWS
System Directory: C:\WINDOWS\system32
Boot Device: \Device\HarddiskVolume1
System Locale: en-us;English (United States)
Input Locale: en-us;English (United States)
Time Zone: (UTC+08:00) Kuala Lumpur, Singapore
Total Physical Memory: 15,791 MB
Available Physical Memory: 8,762 MB
Virtual Memory: Max Size: 18,223 MB
Virtual Memory: Available: 10,621 MB
Virtual Memory: In Use: 7,602 MB
Page File Location(s): C:\pagefile.sys
Domain: WORKGROUP
Logon Server: \LAPTOP-OV320A0R
Hotfix(s): 45 Hotfix(s) Installed.
[01]: KB5056578
[02]: KB5028853
[03]: KB4562830
[04]: KB4577586
[05]: KB4580325
[06]: KB5003791
[07]: KB5011048
[08]: KB5012170
[09]: KB5015684
[10]: KB5061087
[11]: KB5007273
[12]: KB5011651
[13]: KB5014035
[14]: KB5014671
[15]: KB5015895
[16]: KB5016705
[17]: KB5018506
[18]: KB5020372
[19]: KB5022924
[20]: KB5023794
[21]: KB5026879
[22]: KB5028318
[23]: KB5028380
[24]: KB5029709
[25]: KB5031539
[26]: KB5032392
[27]: KB5032907
[28]: KB5036447
[29]: KB5037018
[30]: KB5037240
[31]: KB5037995
[32]: KB5039336
[33]: KB5041579
[34]: KB5043935
[35]: KB5043130
[36]: KB5046823
[37]: KB5050388
[38]: KB5050111
[39]: KB5052916
[40]: KB5054682
[41]: KB5058526
[42]: KB5059504
[43]: KB5061902
[44]: KB5005699
[45]: KB5057589
Network Card(s): 2 NIC(s) Installed.
[01]: Bluetooth Device (Personal Area Network)
Connection Name: Bluetooth Network Connection
Status: Media disconnected
[02]: Intel(R) Wi-Fi 6 AX200 160MHz
Connection Name: Wi-Fi
DHCP Enabled: Yes
DHCP Server: 172.19.50.34
IP address(es)
[01]: 10.249.14.152
Hyper-V Requirements: VM Monitor Mode Extensions: Yes
Virtualization Enabled In Firmware: Yes
Second Level Address Translation: Yes
Data Execution Prevention Available: Yes

Final Checklist

• I have included a screenshot showcasing the issue, if possible.
• I have included a JASP file (zipped) or data file that causes the crash/bug, if applicable.
• I have accurately described the bug, and steps to reproduce it.

[juliuspfadt]

@sernwei01 thank you for creating the issue. Sounds frustrating. Is it possible that you share the data? Ideally you save everything as a zipped .jasp file and upload it here. Or you just send the data to info@jasp-stats.org. How many observations does your data have?

[sernwei01]

Unfortunately the data is part of a study which has an ethics approval requiring confidentiality and as such I am unable to share it, however, I can describe the data, there are 41 observations for each of the 24 items, each data point is a numeral from 1-7.

Oh, something to add is that the engine does load if few enough factors are loaded on to it, e.g. 3 items is perfectly fine, could this be a problem with my hardware as opposed to the software?

[juliuspfadt]

so the error started appearing out of nowhere? Without any change to the data or the program (like installing a new version)?
It could be an engine issue...

[sernwei01]

Yeah, the error seeming spontaneously began, as far as I can recall, there were no changes to the data or the program

[juliuspfadt]

weird. Any idea @JorisGoosen?

[tomtomme]

@sernwei01
Maybe you need to wait longer, but I do not think it is your hardware and your windows seems up to date.
But you could try the latest beta of jasp 0.95 from here and see if it is already fixed there:
https://static.jasp-stats.org/Nightlies/

If you do not want to mess with your current install of jasp 0.19.3 use the Zip version from there and unpack it with winrar or 7zip - not the windows-integratest zip-program. It causes problems...