Updated text for cloudflare block page

aelkiss · aelkiss · commit 5a214222480a · 2025-11-05T13:56:55.000-05:00
* Aligns text with current info from default umich block page https://wws-test1.cdn-dev.it.umich.edu/cfep/waf * Adds info on proxy servers and VPNs
diff --git a/src/cloudflare/cloudflare.html b/src/cloudflare/cloudflare.html
@@ -51,19 +51,20 @@
   </head>
   <body>
     <img src="https://babel.hathitrust.org/common/firebird/dist/hathitrust-logo-horizontal-orange-gray.svg" />
-    <h1>Sorry, you have been blocked</h1>
-    <h2>You are unable to access hathitrust.org</h2>
+    <h1>Page Blocked</h1>
+    <h2>Sorry, your attempt to access HathiTrust has been blocked.</h2>
     <div class="col">
-        <h3>Why have I been blocked?</h3>
-        <p>This website is using a security service to protect itself from online attacks. The action you just performed triggered the security solution. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data.</p>
+        <h3>Why did I get blocked?</h3>
+        <p>HathiTrust has blocked your access to this web page because of your IP address' reputation or location, some data you submitted, or the way you attempted to access the page. These blocks may be due to federal and state regulations and laws, or organizational policies and mandates. 
+</p>
     </div>
     <div class="col">
         <h3>What can I do to resolve this?</h3>
-        <p>You can e-mail HathiTrust Support at <a href="mailto:support@hathitrust.org">support@hathitrust.org</a>. Please include what you were doing when this page came up and provide these details:<p>
+        <p>You may be able to access the page by using a different device. If you are attempting to access HathiTrust via a proxy server or VPN, please try connecting without the use of the proxy or VPN: you may have been blocked due to abusive activity from other users of the proxy server or VPN. If that doesn't resolve the issue, you can email HathiTrust support at <a href="mailto:support@hathitrust.org">support@hathitrust.org</a>. Please include what you were doing when this page came up and provide these details:<p>
         <ul>
             <li>IP address: ::CLIENT_IP::</li>
             <li>Cloudflare Ray ID: ::RAY_ID::</li>
         </ul>
     </div>
   </body>
-</html>
+</html>
