diff --git a/troubleshooting.md b/troubleshooting.md
index f01bf8d..f95ec47 100644
--- a/troubleshooting.md
+++ b/troubleshooting.md
@@ -18,3 +18,17 @@ Most likely not an actual error. Your server does not support IPv6. Can be ignor
 
 When running the CoD4x \(linux\) server inside a docker container on a windows machine the main and zone folders should not be mounted directly, but be mounted on its parent path. Otherwise the server will fail to load the iwds for some reason.
 
+#### How do I take a screenshot of a player? 
+
+In your server console, type `status`. This will display a list of users that are currently connected to your server. Take the number of the user off of that list, or type their user name into this command.... i.e `getss 3`. Once the command is issued to the server it will save the screenshot of the user under a new folder called `screenshots` in your main server directory. 
+
+#### How do I fix this annoying PunkBuster error?
+- Download the PunkBuster [fixed files.](https://github.com/promod/CoD-PunkBuster-Files)
+- Click on green button `<> Code` and then click `Download ZIP.`
+- Extract the `pb` folder that is inside `.zip file/Call of Duty 4/Windows/pb` 
+- Copy the `pb` folder and paste it inside COD4 directory where you installed the game.
+
+#### How do you open the console in game?
+- Press the tilde key `( ~ )` that's below `Esc (escape key)` to open the console.
+- You can also press `Shift + ( ~ )` to expand the console further.
+- If console is not working, go to `Options -> Game Options -> Switch "Enable console" to yes`.