Update Many Users like describe in example doesn't work

[avarennes]

node-zendesk/src/clients/core/users.js

Line 238 in 44013a9

* const updatedUsers = await client.users.updateMany([12345, 67890], [{name: 'John Doe'}, {name: 'Jane Smith'}]);

Hi,

When I use client.users.updateMany like the exemple I've got 400 error.

I managed to use this method with args below

await client.users.updateMany({ ids: [123456].join(''), user: { tags: ["my_tag"] } }, [])

I don't think this is the good way to use this method. Maybe a bug in this method...

Please, give me answer about that.

Thx

[ngouy]

Had the same issue with createOrUpdate many

Give it a try without any ids, using users instead of user and provide it an array of elements including id or external id

await client.users.updateMany({ users: [{ id: 123456 , tags: ["my_tag"] }] }, []) // not sure what the trailing [] is for

[blakmatrix]

Hi @ngouy and @avarennes,

Thank you both for your comments and for actively engaging with the library! I’m trying to fully understand the issue here, but things feel a bit unclear to me. It seems like there might be a mismatch between the JSDoc example and the actual code usage for client.users.updateMany.

To make sure we're on the same page, could you clarify:

What’s the expected behavior based on the documentation or JSDoc?
What behavior are you currently seeing (e.g., the 400 error)?
Is there a specific part of the JSDoc example or the method implementation you think is incorrect?
I want to ensure things are working as intended, but it's possible things have drifted due to recent updates while fixing other issues.

Your insights would really help me get to the bottom of this!

Thanks,
Farrin

[ngouy]

IDK
I just found that api docs of zendesk aren't great overall had to do a lot of trial and error
On my end, ended up using raw query for create_update_many because i don't provide any user ids, just full users objects, and zendesk does the job of doing an upsert based on external_id