chore: improved templates for bug report and feature requests

Signed-off-by: fastlorenzo <[email protected]>

Author: fastlorenzo

.github/ISSUE_TEMPLATE/bug_report.md

@@ -1,17 +1,43 @@
 ---
 name: Bug report
-about: Create a report to help us improve
-title: "[BUG]"
+about: Create a report to help us improve the Mailu Helm chart
+title: "[BUG] - "
 labels: bug
-assignees: ''
-
+assignees: ""
 ---
 
 **Describe the bug**
-A clear and concise description of what the bug is.
+A clear and concise description of what the bug is. Indicate if this is a regression (e.g., it worked in a previous version XX).
+
+**To Reproduce**
+Steps to reproduce the behavior (include specific Helm or Kubernetes commands if applicable):
+
+1. Go to '...'
+2. Run command '...'
+3. Observe output '...'
+4. See error
+
+**Expected behavior**
+A clear and concise description of what you expected to happen.
+
+**Environment (please complete the following information):**
+
+- **Helm Chart Version**: [e.g., 1.0.0]
+- **Helm Version**: [e.g., v3.12.0]
+- **Kubernetes Version**: [e.g., 1.21.1]
+- **Kubernetes Platform**: [e.g., GKE, Rancher2, EKS, AKS, Minikube]
+- **Mailu Version**: [e.g., 1.7]
+
+**Values.yaml Configuration**
+Please provide your `values.yaml` configuration file or the relevant parts of it (ensure sensitive data is redacted).
 
-**Environment**
- - Kubernetes Platform [e.g. GKE, Rancher2, ...]
+```yaml
+# Example:
+mailu:
+  domain: "example.com"
+  secretKey: "<redacted>"
+  ...
 
-**Additional context**
-Add any other context about the problem here.
+**Additional information**
+Add any other context about the problem here, such as logs, error messages, or configurations.
+```

.github/ISSUE_TEMPLATE/feature_request.md

@@ -1,20 +1,31 @@
 ---
 name: Feature request
 about: Suggest an idea for this project
-title: ''
+title: "[FEATURE] - "
 labels: enhancement
-assignees: ''
-
+assignees: ""
 ---
 
-**Is your feature request related to a problem? Please describe.**
-A clear and concise description of what the problem is. Ex. I'm always frustrated when [...]
+**Summary**
+Provide a short and clear summary of the feature request.
+
+**Problem Statement**
+Is your feature request related to a problem? Please describe it in detail. For example, "I'm always frustrated when [...]"
+
+**Proposed Solution**
+Describe the solution you'd like in detail. Highlight how it would solve the problem or improve the project.
+
+**Alternatives Considered**
+Describe any alternative solutions or approaches you have thought about, and explain why they may or may not be suitable.
+
+**Use Cases**
+Provide examples of use cases or scenarios where this feature would be beneficial. This helps illustrate its value.
 
-**Describe the solution you'd like**
-A clear and concise description of what you want to happen.
+**Impact**
+Describe the potential impact of the feature. How will it benefit users, improve workflows, or enhance the project?
 
-**Describe alternatives you've considered**
-A clear and concise description of any alternative solutions or features you've considered.
+**Additional Context**
+Add any other relevant context, screenshots, or resources that might help clarify or support your feature request.
 
-**Additional context**
-Add any other context or screenshots about the feature request here.
+**Priority**
+How important is this feature to you? (e.g., Low, Medium, High, Critical)